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Insurance Information in Malaysia
InsuranceInfo
is part of Consumer Education Programme (CEP) on insurance and
takaful in Malaysia. It is a joint effort between Bank Negara
Malaysia and the insurance and takaful industry.
The InsuranceInfo is designed as a long-term programme to provide
educational information to enable consumers to make well-informed
decisions when purchasing insurance or takaful products.
InsuranceInfo aspires for consumers to be in a better position to
select insurance or takaful products that best meet their needs as
well as to understand their rights and responsibilities as consumers
of insurance or takaful products and services.
InsuranceInfo aims at:
- providing and disseminating information on insurance and takaful
products and services, important terms and conditions as well as
exclusions of insurance policies, and the rights and
responsibilities of consumers, in a clear and simple manner;
- giving useful tips to consumers when deciding to obtain insurance
or takaful products and services; and
- advising consumers on how to seek redress if consumers are not
satisfied with the services of an insurance company or takaful
operator.
The information channels of InsuranceInfo include the following:-
·
1. Through a series of booklets on common products and services that
are available at selected branches of insurance companies and
takaful operators. The booklets cover the following broad topics:
-
General
Insurance
-
Life
Insurance
-
General
Takaful
-
Family
Takaful
2. Through
the website,
www.insuranceinfo.com.my which is the primary channel to inform
general public about insurance and takaful products and services,
current issues and other matters. This website will be regularly
updated to ensure that you get adequate and timely information.
3.Through articles that will be published in major newspapers.
Several initiatives are being planned to continuously enhance the
level of consumer awareness and knowledge on insurance and takaful
matters.
The availability of more information and better understanding of
insurance and takaful matters will enable individual to make better
decisions in choosing the insurance and takaful products and
services that best suit your needs. Knowing your rights and
obligations under the policy contract will also facilitate you in
making insurance claims and seeking redress through the proper
channels in the event of dispute with your insurance company or
takaful operator. As a better-informed and active consumer, you will
assist in establishing a more effective and efficient insurance and
takaful industry.
For more
information, contact the following organisations:
Visit
www.insuranceinfo.com.my
Related Links:
Credit Counselling And Debt Management Agency
BankingInfo - - one-stop information centre about money
and banking
click here
Financial Mediation Bureau -
an independent body set up to help
settle disputes between you and your financial services providers
who are its members.
Click here for more info
General Insurance Association of Malaysia
Tel:
603-2274 7399
Fax: 603-2274 5910
Email:
piam_sec@piam.po.my
Website: www.piam.org.my
Life Insurance Association of Malaysia
Tel:
603-2691 6168
Fax: 603-2691 7978
Email:
liaminfo@liam.org.my
Website: www.liam.org.my
Malaysian Takaful
Association
Tel: 603-9171 1001
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