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If you are using
Telekom Malaysia (TM)'s services,
TMpoint is your one-stop centre for customer service and
communication solutions in Malaysia. TMpoint provides effective
communication solutions and cutting- edge technology through TM's
vast range of telecommunications and IT products and services for
Small Office or Home Office businesses as well as residential homes.
TMpoint's offering is
comprehensive and covers the following main areas:
Telecommunication (Phone / SMS
Phone)
Information on various types of telephones for the office or home,
each offering a variety of features and capabilities including
Caller ID and Fixed SMS. This section also contains information on
Key Telephone Systems (PABX) and phone accessories.
IT Communication (Modem/Router)
Information on computers, printers and accessories. Also Internet
services and accessories such as a host of modems and routers
(wired/wireless) to suite customer needs.
Card Services (Prepaid card for
mobiles phones, IDD or Internet)
TMpoint supply a great variety of cards, be it for local calls,
internetional calls or for surfing the internet.
TMpoint's Services:
Service Applications
-
3G Registration
-
Residential Phone Line
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Business Phone Line
-
Enhance Facilities
-
IDD
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Call Waiting
-
Call Transfer
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Call Transfer on
Busy
-
Call Transfer on No
Reply
-
Three Way Calling
-
Speed Dialing
-
Reminder Call
-
Last Number Redail
-
Fixed SMS Facility
-
TMClip Facility
(Caller Line Identification Presentation)
-
Integrated Services
Digital Network (ISDN)
-
Fixed Wireless
Telephony using Code Division Multiple Access (CDMA)
-
TM Rill (Radio in Local
Loop)
-
TM Will (Wireless in
Local Loop)
-
TMnet Dail-Up (1515)
(normal phone line PSTN modem 56Kbps dial up internet
service)
-
TMnet ISDN (1525) (ISDN
dial up internet service)
-
TMnet Streamyx (ADSL
broadband internet service, speed from 512Kbps to 2MB)
Bill Payment
services:
-
TM Bills
-
TM Net Bills
-
Electricity
Bills (TNB)
-
Water Bills (PUAS,
JBA, etc.)
-
Agency Bills (Majlis
Bandaran, etc.)
-
TMnet Bills
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ATUR Bills
(011)
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MOBIKOM Bills
(018)
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Celcom Bills
(013, 019)
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Rental from TM
Resort
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Payment of
House Loan (for TM staff only)
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Touch n Go
Bureau
Services
Various
category of customer premise equipment
products:
-
Account
Management (Change of Address, Change of
Telephone number, External Removal)
-
Inquiries / Complaint
-
Telegram inland / foreign
-
Public
phone / hotine facilities
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e-Payment Kiosk
-
Featured Phones (CLIP, SMS Phone, CDMA)
-
Prepaid
Cards (Ring Ring Card, iTalk, Ezeephone
Card, TM Pay Phone Card, TM Net and
Celcom)
-
Multimedia Products
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Telephone Accessories
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PABX /
KTS
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Fax
Machine Services
-
Astro
bill payments
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TMpoint
Head Office:
Telekom Sales & Services Sdn Bhd,
18th Floor, Menara Mutiara Bangsar,
Jalan Liku, Off Jalan Riong, Bangsar
59100 Kuala Lumpur, Malaysia
Tel: 03-2297 1200
Fax: 03-2284 7799
Web:
http://tmpoint.tm.com.my/content.cfm
TMpoint
call centre
Tel : 03-2297 1299
Fax : 03-2284 1020
Email :
helpdesk@tsssb.com
Business Hours :
Monday - Friday (8.30 am - 5.30 pm)
More info on TM. |
Expatriate Survival Guide in Malaysia - Other Articles
-
Unifi - TM High Speed Broadband
(5-20MB) Service HSBB
-
TMpoint - TM's one stop
centre for fixed line phone, mobile & broadband
-
Learn simple Bahasa Malaysia (common
phrases)
-
Do's and Don'ts in Malaysia (local
culture)
-
How to get a driving license in Malaysia
-
How to read your electricity bill
-
Malaysian Car Number Plates
-
Writing a correct Postal Address in Malaysia
-
Apply for a credit card in Malaysia |
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