Expat Survival Guide Malaysia

• Be calm and do not panic.

• If there are injuries to any persons, call 999 for assistance.

• If there are no injuries, move your vehicle to a safe area away from traffic, where possible.

• Note the names and addresses of the other driver(s) involved.

• Note the model and vehicle registration number of the vehicle(s) involved.

• Note names and addresses of witnesses, if any.

• Sketch a simple diagram of the accident scene and the position of each vehicle right before and after the accident (Photos of the accident scene, if available, can be very helpful).

• Exchange information on the names of your respective insurance companies/takaful operators.

• Do not discuss on whose fault it was. This may complicate handling of your claims.

• If your vehicle needs to be towed, ensure that the vehicle will be sent to the correct workshop. Call your insurance company/takaful operator or its accident hotline number for the appropriate workshop.

• Report the accident to the police promptly.

• Inform your insurance company/takaful operator promptly even if you do not intend to make a claim. The third party involved in the accident may make a claim against your insurance company/takaful operator which would cause you to lose your NCD.

• Complete the claims form in full and include any additional relevant information. If in doubt, ask your insurance company/takaful operator for advice.

For latest statistic on Road Accidents in Malaysia, visit http://www.panducermat.org.my/en/index.php

    
Other Expat Survival Articles:
- TMpoint - TM's one stop centre for fixed line phone, mobile & broadband
- Learn simple Bahasa Malaysia (common phrases)
- How to prevent your vehicle from being stolen
- How to get a driving license in Malaysia
- What to do when you meet with a traffic accident
- Online Internet Banking in Malaysia
- Expatriate related insurance coverage
- Apply for a credit card in Malaysia

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